What we collect, and why
ZIP code, move-in date, and home details (home type, square footage, floor level, HVAC, comfort preference, work-from-home). If you use the "quick home profile" option, these are used entirely in your browser to estimate your monthly usage — they're never sent to our servers at all.
Uploaded electricity bills. If you use the "upload a bill" option instead, the file is sent once to our server, which forwards it to Anthropic's Claude API to read the usage number printed on it. We don't store the file or its contents ourselves — the request happens, the number comes back, and that's it. Anthropic's handling of that request is governed by Anthropic's own API terms and privacy policy (anthropic.com/legal/privacy), not by us.
A usage counter. Each time someone completes the tool and gets a real recommendation, we increment a single stored number (visible on the homepage as "N Texans helped so far"). It's just an integer — no IP address, device ID, or identifier is attached to it.
Feedback you choose to submit. The "Feedback" button lets you leave a thumbs up/down, an optional note, and an optional email if you want a reply. If you don't enter an email, we have no way to identify who submitted it. This is stored so we can actually read it and improve the tool — it isn't shared with anyone else, and we don't use it for marketing.
Analytics. We use Google Analytics (GA4) to see aggregate traffic and how far people get through the tool (for example, whether the form gets started, whether a bill gets uploaded, whether results get shown, whether someone clicks through to enroll with a provider). This is standard web analytics, not a profile built around any one visitor. Google's own privacy policy governs how GA4 processes that data on its end.
What we don't do
- We don't sell your data to anyone, for any reason.
- We don't rank or recommend providers based on who pays us — every recommendation is generated from real plan and pricing data, not sponsorship.
- We don't keep your uploaded bill images or PDFs after we've read the usage number off them.
- We don't require an account, a password, or any personal identifier to use the core tool.
Enrolling with a provider
When you click "Enroll" on a recommendation, you leave our site and go directly to that retail electricity provider's own website. From that point on, whatever information you give them is governed by that provider's own privacy policy and terms, not ours — we'd encourage you to read them before signing up, the same way we'd encourage that for any online purchase.
Cookies
Google Analytics may set cookies in your browser to distinguish sessions and visits, per Google's own implementation. We don't set any first-party tracking cookies of our own. You can block or clear cookies through your browser's own settings at any time.
Children's privacy
This tool is meant for adults shopping for their own household electricity service and isn't directed at children. We don't knowingly collect information from anyone under 13.
Data retention and requesting deletion
The usage counter is an aggregate number with nothing to delete on an individual level. If you left an email address with a feedback submission and want it removed, reach out through the Feedback button on the site and we'll delete that entry.
Changes to this policy
If what we collect or how we use it changes in any meaningful way, we'll update this page and the "last updated" date above.
Contact
The fastest way to reach us is the Feedback button available on the site — every submission is read.
This page describes our own data practices in plain language. It isn't legal advice, and if you have specific legal questions about how a particular state or federal privacy law applies to your own use of this site, you should consult an attorney.