The Electricity Facts Label is important, but it is not the whole contract.
Texas rules treat the Electricity Facts Label, Terms of Service, Your Rights as a Customer disclosure, and enrollment documentation as connected contract materials for covered customers.
Electricity Facts Label
Price examples, pricing formula, product type, term, termination information, price-change disclosures, and renewable content.
Use this for the plan math.Terms of Service
Full contractual rules, deposits, billing terms, provider policies, and charges that need more explanation.
Use this for obligations.Your Rights as a Customer
Customer protections, complaint information, privacy, disconnection, and other regulated notices that apply to the account.
Use this for protections.Large business account? The standardized small-commercial Electricity Facts Label format may not be the document that controls your offer. Ask for the complete proposal, pricing schedule, delivery assumptions, and contract exhibits.
Read the business Electricity Facts Label in this order.
Start with the identity of the offer. Finish with the fine print that tells you what can change.
- 01Identity
Provider, product, service area, and issue date
Make sure the document belongs to the exact plan and delivery territory you are considering.
- 02Benchmarks
Average price at the listed usage levels
These are comparison examples, not a guarantee that your location lands on one of those numbers.
- 03Formula
Every recurring component behind the examples
Look for energy, base charges, delivery-utility charges, demand, minimum-use rules, credits, or time-based pricing.
- 04Contract
Product type, term, exit cost, and price changes
Confirm whether the product is fixed, variable, or indexed, and what the provider says may change.
- 05Details
Other fees, renewable content, and provider contacts
Use the Terms of Service to finish any answer the Electricity Facts Label summarizes.
A displayed business rate is a worked example, not your quote.
Small-commercial Electricity Facts Label examples commonly show average prices at 1,500, 2,500, and 3,500 kilowatt-hours. The document should explain the demand or load assumptions used to produce those examples.
Different usage + different peak demand
The same monthly kilowatt-hours can produce a different total when the location's peak demand, operating hours, delivery class, or recurring charges differ from the example.
Our marketplace checks the plan against the location.
When actual usage is available and authorized, the marketplace can evaluate plans using the business's history. For a new location, start with an address- and property-based forecast and review the assumptions before enrolling.
Usage measures how much. Demand measures how intensely.
A business can consume the same total electricity as another location but create a higher peak when multiple large loads run at once. If the meter, tariff, or contract bills demand, that peak can matter.
See the complete business electricity guideWhether demand is billed depends on the meter, delivery tariff, service class, and electricity contract.
Five questions the label should help you answer.
If an answer remains unclear, ask for it in writing before authorizing enrollment.
- 01
What creates the advertised average price?
Identify the exact energy, delivery, recurring, demand, credit, and usage-level assumptions.
- 02
What can change during the term?
Read the product type and price-change language instead of relying on the word “fixed.”
- 03
What happens if usage is lower or higher?
Check for base charges, minimum-use rules, credits, tiers, or formulas that change the effective price.
- 04
Is peak demand part of the bill?
Confirm the assumed demand in the example and whether actual kW is billed separately.
- 05
What does it cost to leave or renew?
Verify the term, termination language, renewal process, and any notice requirement in the full agreement.
Put the label math to work for your business.
Enter the ZIP code to open the commercial marketplace, then confirm availability and documents for the complete service address.
Business Electricity Facts Label FAQ
Six quick answers for the pricing and contract details most likely to change the real cost.
What is a Texas business Electricity Facts Label?
An Electricity Facts Label is a standardized disclosure that summarizes important information about a specific retail electricity product for residential and small-commercial customers covered by the Public Utility Commission of Texas rules. It works with the Terms of Service and Your Rights as a Customer document as part of the contract documents.
Is the average price on a business Electricity Facts Label the price my business will pay?
Not necessarily. The displayed average prices are examples calculated at stated usage levels and may use assumed demand values or a load factor. Your actual average price depends on the plan formula, the location's kilowatt-hour usage, applicable peak demand, delivery charges, recurring charges, credits, and taxes.
Why does demand matter on a business Electricity Facts Label?
Some commercial meters and delivery tariffs include charges based on the highest measured power demand during a billing period. A business with the same monthly kWh as another location can therefore have a different bill if its peak kW demand is different.
Does a fixed-rate business plan mean every charge is frozen?
No. Under the Texas disclosure rule, a fixed-rate product may still reflect permitted changes such as actual transmission and distribution utility charges, Electric Reliability Council of Texas or Texas Regional Entity administrative fees charged to loads, or new or modified government-imposed fees outside the retail provider's control. Read the Electricity Facts Label and Terms of Service together.
Where can I find fees that are not shown in the Electricity Facts Label price table?
Read the price formula and the Other Key Terms and Questions or disclosure area, then review the Terms of Service for non-recurring charges and other contract details. Ask the provider to identify every recurring and potential non-recurring charge before enrollment.
Do all Texas businesses receive the same type of Electricity Facts Label?
No. The standardized Public Utility Commission of Texas disclosure protections apply to residential and small-commercial customers. Larger commercial accounts may receive negotiated pricing, proposals, or other contract schedules instead. The documents and billing determinants also vary by provider, meter, service class, and delivery utility.